What do Customer Icebergs hide? What's Hidden? Loss of brand equity Dissatisfied and lost customers turn into Customer Icebergs and hide practically all the cost of customer dissatisfaction. They hide loss of sales and profits which results in lower brand equity of your brands. Customer Icebergs hide this fact from you.
Poster Language:
English
Language Available:
Category:
Customer Icebergs
Item Code:
CIPos000150
Description:
Attractive multi-color 11 x 17 inches and 13.5 x 21.5 inches posters in English printed on 170 GSM paper. The posters have been conceptualised by Management Guru and Customer Mathematician Avinash Narula and are based on his latest book titled "Customer Icebergs."
The poster can also be made available in sizes of your choice at additional charge. Can also be made available in different Indian and foreign languages at additional charge. Also, download facility for international customers is also available so as to save on freight charges.
We can also print your company logo on the posters for an additional nominal charge. For details of various options please click on "Order ? /Options" on the menu bar.
You can also use posters to design the interiors of your workplace in a cost effective manner. Its simple and easy way to decorate your office. These posters will serve as an educational and reminder tool to all the employees in your office. In case you need assistance to do so, contact us for more details.
When we dissatisfy and lose customers, they turn into Customer Icebergs. Just like 7/8th of the icebergs is hidden causing damage to ships, Customer Icebergs hide majority of the cost of dissatisfaction from us to inflict serious damage to our bottomline without our getting to know about it. The range of Customer Iceberg posters reveal the various types of losses that we incur when we lose customers but which are hidden from us. Once you and your team understand the extent of damage caused by Customer Icebergs, you will never make the customer unhappy.
Size:
Price:
INR
USD
11"X17"
Rs.110
$2.5
13.5"X21.5"
Rs.160
$3.75
24"X36"
Rs.625
$15
30"X40"
Rs.1550
$38
Paper Type:
Art Paper
* Shipping & Handling (S&H) Extra.
* S&H for first 6 posters $15
* S&H for every additional 6 posters $5.
Minimum number of posters to be ordered is 6. You can order 6 posters of the same poster or different quantities of different posters.
